Privacy policy

At Oroap, your privacy is very important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website oroap.shop and make a purchase. By using our site, you agree to the practices outlined in this policy.

1. Information We Collect

We collect the following types of personal information to enhance your shopping experience:

  • Personal Information: When you make a purchase, we collect details such as your name, email address, shipping address, and phone number.
  • Payment Information: We collect payment information such as credit card details, which are processed securely through trusted third-party payment providers (we do not store your credit card information).
  • Technical Information: We automatically collect certain information when you visit our website, such as your IP address, browser type, and operating system, to improve your browsing experience.

2. How We Use Your Information

We use the personal information we collect to provide and improve our services, including:

  • Order Processing: To process and fulfill your orders.
  • Customer Support: To respond to your inquiries and provide support.
  • Marketing: To send you promotional emails or offers (only if you’ve subscribed to our mailing list). You can opt-out of marketing emails at any time.
  • Website Improvement: To analyze trends and improve the functionality of our website.

3. How We Protect Your Information

We take the security of your personal information seriously. We use a variety of security measures, including encryption, secure payment gateways, and access controls, to protect your data. However, no method of transmission over the internet is 100% secure, and while we strive to protect your personal information, we cannot guarantee its absolute security.

4. Sharing Your Information

We respect your privacy and do not sell, trade, or rent your personal information to third parties. However, we may share your information in the following situations:

  • Service Providers: We may share your information with trusted third-party service providers (e.g., payment processors, shipping carriers) who assist us in operating our business and providing services to you. These providers are required to keep your information confidential.
  • Legal Compliance: We may disclose your information to comply with applicable laws, regulations, or legal processes, or to respond to a lawful request from government authorities.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to improve your experience on our website. Cookies are small files stored on your device that help us remember your preferences and provide a more personalized experience. You can control the use of cookies through your browser settings.

6. Your Rights and Choices

You have the following rights regarding your personal information:

  • Access: You can request a copy of the personal information we have collected about you.
  • Correction: If your information is inaccurate or incomplete, you can request that we update or correct it.
  • Deletion: You can request that we delete your personal information, subject to certain exceptions (e.g., if we need to retain it for legal or business reasons).
  • Opt-Out: You can opt-out of marketing emails at any time by following the unsubscribe link provided in each email.

If you wish to exercise any of these rights, please contact us at [email protected].

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or the content of these sites. We encourage you to read the privacy policies of those websites before providing any personal information.

8. Children’s Privacy

Our website is not intended for use by individuals under the age of 13. We do not knowingly collect or solicit personal information from children under 13. If we learn that we have inadvertently collected personal information from a child under 13, we will delete that information immediately.

9. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. When we make changes, we will update the “Last Updated” date at the bottom of this page. Please review this policy periodically to stay informed about how we are protecting your information.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us:

  • Email: [email protected]
  • Phone: (859) 415-8591
  • Address: 207 Arceme Ave, Lexington, KY 40505,US

Last Updated: March 13, 2025